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Mashup
Incident Escalation
mashup posted 02/08/08 by John Keller, last edited 05/05/08 by John Beutler , tagged Service and Support
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name:
Incident Escalation
description:
This Mashup makes it possible to seamlessly escalate an incident from the Incident Management Mashup directly into an issue management process for resolution. The status of the incident is updated automatically as the issue goes through the resolution process.
business category:
Service and Support
supported?:
no
Onsite Supported?:
yes
price:
Free
Mashup URL:
